Frequently Asked Questions

Cake Loom FAQs

Are Cake Loom cakes eggless?

Yes. Cake Loom specialises in 100% eggless cakes, subject to the product details shown on the relevant product page.

Can I order a cake for the same day?

Same-day delivery is available for eligible products, locations, order times, and production capacity. Check the delivery options at checkout.

Is midnight delivery available?

Midnight delivery is available in selected locations and for eligible slots. Availability and charges are shown during ordering.

Can I request a custom cake?

Yes. Share a reference image or contact the Cake Loom team by phone or WhatsApp to discuss design, flavour, size, message, and delivery requirements.

Where does Cake Loom deliver?

Service is available in selected locations including Delhi/NCR, Gurgaon, Noida, Faridabad, Ghaziabad, and Chandigarh. Enter the delivery pin code to confirm availability.

Can I change or cancel an order?

Contact us as early as possible. Options depend on whether preparation or dispatch has started, and personalised or same-day orders may have limited changes or cancellation eligibility.